$ocial Media & Ma$$ Collaboration

Recently Komen Foundation did a 180 when it comes to funding Planned Parenthood.  An organization could be crippled to social pressures. This is the second big story compared to how Google, Wikipedia and other companies and individuals raised their concerns about SOPA.  Some of these individuals worked as contractors for the US government.  I personally did not object to SOPA and frankly I do see merits on how government should control piracy; nevertheless I am impressed by the power and gravitas of social technologies.  They can be used as steroids to gain rapid momentum on decisions on social issues.  There are blogs and social communities galore on issues like abortion, freedom of speech, gay marriage, small government, keeping corporations accountable.  This is a great that folks are exercising their right to express their opinions on various issues.  The reality is that these issues are so complex  and folks have such strong emotional reactions to them that in practicality these issues will remain in the US for a while.

The big question to ask is how folks can make money of these power technologies. I could write about the next big idea which needs seed funding and technologists to make the big idea happen but in reality no one will really know if this idea will take off.  It's like peanut butter slices.  Do you buy them? If so then please comment to this blog entry.  Unlike the next big idea, what I can write about is how we can use existing technologies to make money.  I am big fan of Twitter, Facebook, Google+, Instagram, Four Square, Tumblr, and on and one.  What I have not seen is how businesses are successfully using all of these social technologies to sell their brand and simply market their products.  Online companies still use Adwords (Yes! Hail to the power of Google Gods [I say with sarcasm of course) and spend money on search engine optimization but they are struggling how to harness social computing.  At work, I worked on projects where social media and mass collaboration efforts are promoted however no one knows how these technologies will be used in my employer's enterprise.

The reality is that money can be made using social technologies in smart way.  If folks can persuade the masses on how SOPA is bad for you, your kids and you grandkids then I am sure we can use these technologies to sell a product smarter and more effectively.

Bad Mix: Traditional businesses and Social media

I recently did a road map of social media initiatives within the department and agency I work for. I tracked all of the Office of Management and Budget (OMB) policies from the 1970 (Hello President Carter!) to the present time and them mapped them to specific Department of Transportation (DOT) and the Federal Aviation Administration (FAA) policies and initiatives. I also captured when various Social media businesses like Facebook, Twitter, MySpace, and Blogger were formed or purchased by Google. It was a fascinating exercise.

The evolution of businesses, which are based on the concepts of social networking, and organic growth, has truly been disruptive in the business world. The tools provided by these companies are making the Jasmine flower proud (my poor attempt in weaving the political revolutions in the middle east into this blog entry). Unfortunately I don't think social media tools are going to successful in the big business world because businesses are based on the principles of organized management. There is a reason why fortune 500 companies hire executives with a Masters of Business ADMINISTRATION and not Masters of Science in Business. Structure and management go together.

If you think about it. Labor unions and other user related groups with a common goal (that are not dependent on a process) will adopt social media successfully within their organization. Meanwhile investment banks and large supply chain companies will have limited success because they are based on processes. IT is critical in a business they automate business process and automation of business processes can be managed. Social media shouldn't be managed but it should be organic. A successful CIO may be able to successful implement social media in niche pockets but he or she cannot make it an enterprise level shared services. Folks in the Department of Defense claim that social media is successful in their organization. When you do intelligence analysis which is based on information sharing from different perspectives then there has be collaboration. Social media in the intelligence domain is successful because it is based on information collaboration. This is uniquely different from a typical fortune 500 company.

Anyway I had this thought this morning and now I need to go to work and the agency's social media initiatives.